The moderating role of entrepreneurship education on the antecedents of entrepreneurial intention

von Entrialgo Suárez, Montserrat
Veröffentlicht in International entrepreneurship and management journal (2016)

Program characteristics and price in MBAs : the interactive effects of external quality signals and co-creation processes

von Iglesias Argüelles, Víctor
Veröffentlicht in The international journal of management education (2021)

The influence of emotions on customers' cognitive evaluations and satisfaction in a service failure and recovery context

von Varela-Neira, Concepción
Veröffentlicht in The service industries journal (2008)

Collaborative manufacturer-distributor relationships : the role of governance, information sharing and creativity

von Vázquez Casielles, Rodolfo
Veröffentlicht in The journal of business & industrial marketing (2013)

The effects of customer age and recovery strategies in a service failure setting

von Varela Neira, Concepción
Veröffentlicht in Journal of financial services marketing (2010)

Explaining customer satisfaction with complaint handling

von Varela Neira, Concepción
Veröffentlicht in The international journal of bank marketing (2010)

Why didn't it work out? : the effects of attributions on the efficacy of recovery strategies

von Iglesias Argüelles, Víctor
Veröffentlicht in Journal of service theory and practice (2015)

The effect of perceived value and switching barriers on customer price tolerance in industrial energy markets

von García-Acebrón, Constantino
Veröffentlicht in Journal of business-to-business marketing (2010)

Comportamiento de abandono de la relación de un cliente con la empresa en un contexto de fallo y recuperación del servicio : = Defection behavior in a service failure and recover...

von Varela Neira, Concepción
Veröffentlicht in Cuadernos de economía y dirección de la empresa (2009)

Service recovery, satisfaction and behaviour intentions : analysis of compensation and social comparison communication strategies

von Vázquez Casielles, Rodolfo
Veröffentlicht in The service industries journal (2012)

Intentionality attributions and humiliation : the impact on customer behavior

von Varela Neira, Concepción
Veröffentlicht in European journal of marketing (2014)

Manufacturer-distributor relationships : role of relationship-specific investment and dependence types

von Vázquez Casielles, Rodolfo
Veröffentlicht in The journal of business & industrial marketing (2017)

Organizational capabilities and institutional pressures in the adoption of circular economy

von Castro-Lopez, Adrian
Veröffentlicht in Journal of business research (2023)

Sensitivity to marketing and the importance of emotional intelligence in small and medium-sized service firms

von Suárez-Vázquez, Ana
Veröffentlicht in Argumenta oeconomica (2014)