CS/D : overview and future research directions

von Hunt, H. Keith
Veröffentlicht in Conceptualization and measurement of consumer satisfaction and dissatisfaction (1977)

Interdisciplinary consumer Research

Veröffentlicht 1980

Refining concepts and measures of consumer satisfaction and complaining behavior : papers from the Fourth Annual Conference on Consumer Satisfaction, Dissatisfaction, and Complai...

Veröffentlicht 1980

Conceptual and empirical Contributions to consumer satisfaction and complaining behavior : papers from the 6. Annual Conference on Consumer Satisfaction, Dissatisfaction and Comp...

Veröffentlicht 1982

Refining concepts and measures of consumer satisfaction and complaining behavior : papers from the Fourth Annual Conference on Consumer Satisfaction, Dissatisfaction and Complain...

Veröffentlicht 1979

New dimensions of consumer satisfaction and complaining behavior : papers from the Third Annual Conference on Consumer Satisfaction, Dissatisfaction and Complaining Behavior, Chi...

Veröffentlicht 1979

Conceptual and empirical contributions to consumer satisfaction and complaining behavior : papers from the Sixth Annual Conference on Consumer Satisfaction, Dissatisfaction, and...

Veröffentlicht 1982

International fare in consumer satisfaction and complaining behavior : papers from the Seventh Annual Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavi...

Veröffentlicht 1983

New findings on consumer satisfaction and complaining : papers from the Fifth Annual Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior, St. Louis, Mi...

Veröffentlicht 1982

Consumer satisfaction, dissatisfaction, and complaining behavior : combined proceedings ; papers from the Eighth Conference, Louisiana State University, Baton Rouge, Louisiana, M...

Veröffentlicht 1985