Is there an inverse relationship between service quality and productivity or not? It's all in the definition!

von Hope, Christine A.
Veröffentlicht in Productivity in tourism (2007)

Identification ab´nd prioritisation of stakeholders in a wintersports destination for measuring organisational perfomance. A Norwegian perspective

von Flagestad, Arvid
Veröffentlicht in Changing paradigms in sustainable mountain tourism research (2017)