The future of service post-COVID-19 pandemic

Rapid adoption of digital service technology

Veröffentlicht 2021

Transformation of services marketing

Veröffentlicht 2021

Preparing for accelerated third order impacts of digital technology in post pandemic service industry : steep transformation and metamorphosis

von Lee, Jungwoo
Veröffentlicht in The future of service post-COVID-19 pandemic ; Volume 1: Rapid adoption of digital service technology (2021)

Mobile technology adoption among hotels : Managerial issues and opportunities

von Han, Spring H.
Veröffentlicht in Tourism management perspectives (2021)

Serviceology for services : 7th International Conference, ICServ 2020, Osaka, Japan, March 13-15, 2020 : proceedings

Veröffentlicht 2020