Multidimensional trust building in e-retailing : cross-cultural differences in trust formation and implications for perceived risk

von Park, Jungkun
Veröffentlicht in Journal of retailing and consumer services (2012)

Consumer acceptance of a revolutionary technology-driven product : the role of adoption in the industrial design development

Veröffentlicht in Journal of retailing and consumer services (2015)

Profiling people's perceptions of retail management careers

von Gunn, Frances
Veröffentlicht in The international review of retail, distribution and consumer research (2017)

Here today, gone tomorrow? : mapping and modeling the pop-up retail customer journey

von Rudkowski, Janice
Veröffentlicht in Journal of retailing and consumer services (2020)

The role of listening in e-contact center customer relationship management

Veröffentlicht in The journal of services marketing (2015)