Adoption of technologies in industrial after-sales services across cultures

von Gudergan, Siegfried
Veröffentlicht in International journal of services technology and management (2010)

Special issue: Service interfaces and service strategy

Veröffentlicht 2010

Special issue: Know how? : challenges in knowledge and innovation management in alliances

Veröffentlicht 2009

Only connect : neat words, networks and identities

Veröffentlicht 2006

The impact of dynamic capabilities in disrupted supply chains : the role of turbulence and dependence

von Kalubanga, Matthew
Veröffentlicht in Industrial marketing management (2022)

Leadership behaviours as ongoing negotiations and their effects on knowledge and innovation capabilities in alliances

von Schweitzer, Jochen
Veröffentlicht in International journal of knowledge management studies (2010)

Service employee behaviour: the role of compliance and risk taking

von Gudergan, Siegfried
Veröffentlicht in International journal of services technology and management (2010)

Ethical leadership in public-private partnerships : learning from an Australian "great controversy"?

von Johnston, Judy
Veröffentlicht in Public sector leadership (2009)

Service-dominant orientation, dynamic capabilities and firm performance

von Wilden, Ralf
Veröffentlicht in Journal of service theory and practice (2017)

The impact of dynamic capabilities on operational marketing and technological capabilities : investigating the role of environmental turbulence

von Wilden, Ralf
Veröffentlicht in Academy of Marketing Science Journal of the Academy of Marketing Science (2015)

Exploration and exploitation fit and performance in international strategic alliances

von Nielsen, Bo Bernhard
Veröffentlicht in International business review (2012)

Contractual complexity, governance and organisational form in alliances

von Schweitzer, Jochen
Veröffentlicht in International journal of strategic business alliances (2011)

The role of fairness in modelling customer choice

von Mathies, Christine
Veröffentlicht in Australasian marketing journal (2011)

Do status levels in loyalty programmes change customers' willingness to pay?

von Mathies, Christine
Veröffentlicht in Journal of revenue and pricing management (2012)

Know how? : challenges in knowledge and innovation management in alliances ; an introduction

von Pitsis, Tyrone S.
Veröffentlicht in International journal of knowledge management studies (2010)

A meta-analysis of the international experience-ownership strategy relationship : a dynamic capabilities view

von Tang, Ryan W.
Veröffentlicht in Management international review (2018)

The interface of the top management team and the board : a dynamic managerial capabilities perspective

von Huynh, Kim
Veröffentlicht in Long range planning (2022)

The role of product involvement in e-service evaluations

von Wang, Paul
Veröffentlicht in International journal of electronic marketing and retailing (2008)

The impact of implicit and explicit communications on frontline service delivery staff

von Lings, Ian
Veröffentlicht in The service industries journal (2008)

Employee behaviour and relationship quality : impact on customers

von Beatson, Amanda
Veröffentlicht in The service industries journal (2008)