Consumer-brand relationships' development in the mobile internet market : evidence from an extended relationship commitment paradigm

von Giovanis, Apostolos
Veröffentlicht in The journal of product & brand management (2016)

Factors affecting Greek internet users' intentions to adopt online shopping : the perspective of an extended technology acceptance model

von Giovanis, Apostolos N.
Veröffentlicht in International journal of technology marketing (2012)

An integrated model of the effects of service evaluation, corporate image, and switching barriers on customer loyalty

von Giovanis, Apostolos
Veröffentlicht in Journal of transnational management (-2017)

Modelling the effect of respect and rapport on relationship quality and customer loyalty in high credence services

von Athanasopoulou, Pinelopi
Veröffentlicht in Journal of customer behaviour (2015)

Gen Y-ers’ brand loyalty drivers in emerging devices

von Giovanis, Apostolos
Veröffentlicht in Marketing intelligence & planning (2017)

On the relationships between logistics service deliverables, customer satisfaction and loyalty in industrial supply chains

von Giovanis, Apostolos N.
Veröffentlicht in Journal for international business and entrepreneurship development (2013)

Special issue: Marketing in the e-landscape : models, concepts and practices

Veröffentlicht 2018

Symmetric and asymmetric effects of primary healthcare attributes on patient satisfaction : do they vary across patients?

von Giovanis, Apostolos N.
Veröffentlicht in The marketing review (2015)

Gaining customer loyalty in the e-tailing marketplace : the role of e-service quality, e-satisfaction and e-trust

von Giovanis, Apostolos N.
Veröffentlicht in International journal of technology marketing (2014)

Retailer loyalty in the online context : the influence of transactional and relational experiences assessment

von Giovanis, Apostolos N.
Veröffentlicht in Journal of customer behaviour (2017)

Consumer-brand relationships and brand loyalty in technology-mediated services

von Giovanis, Apostolos N.
Veröffentlicht in Journal of retailing and consumer services (2018)

The role of corporate image and switching barriers in the service evaluation process : evidence from the mobile telecommunications industry

von Giovanis, Apostolos
Veröffentlicht in EuroMed journal of business (2016)

The role of service fairness in the service quality - relationship quality - customer loyalty chain : an empirical study

von Giovanis, Apostolos
Veröffentlicht in Journal of service theory and practice (2015)

Logistics service quality and its effects on customer satisfacation in the manufacturing companies' supply chains : empirical evidence frpm Greece

von Politis, Yannis
Veröffentlicht in Journal of modelling in management (2014)

An extension of TAM model with IDT and security/privacy risk in the adoption of internet banking services in Greece

von Giovanis, Apostolos N.
Veröffentlicht in EuroMed journal of business (2012)

Investigating the consumer-brand relationships' development for technology-mediated self-services using the relationship commitment paradigm

von Giovanis, Apostolos N.
Veröffentlicht in International journal of internet marketing and advertising (2016)

Mining the hidden seam of proximity m-payment adoption : a hybrid PLS-artificial neural network analytical approach

von Giovanis, Apostolos
Veröffentlicht in European management journal (2022)

Marketing strategy decisions for brand extension success

von Athanasopoulou, Pinelopi
Veröffentlicht in The journal of brand management (2015)

"How mAy I help you today?" : the use of AI chatbots in small family businesses and the moderating role of customer affective commitment

von Rizomyliotis, Ioannis
Veröffentlicht in Journal of business research (2022)

Strategic innovative marketing and tourism

Veröffentlicht 2019