Web advertising : sexual content on eBay

von Giebelhausen, Michael
Veröffentlicht in Journal of business research (2012)

Replicating and extending our understanding of how managers can adjust the "warm glow thermostat"

von Giebelhausen, Michael
Veröffentlicht in Cornell hospitality quarterly (2017)

Reversing the green backlash in services : credible competitors help large companies go green

von Chun, HaeEun Helen
Veröffentlicht in Journal of service management (2012)

Shopping, gambling or shambling? : penny auctions

von Robinson, Stacey G.
Veröffentlicht in Journal of business research (2013)

The corporate reputation and consumer-company identification link as a sensemaking process : a cross-level interaction analysis

von Wolter, Jeremy S.
Veröffentlicht in Journal of business research (2021)

Worth waiting for : increasing satisfaction by making consumers wait

von Giebelhausen, Michael D.
Veröffentlicht in Academy of Marketing Science Journal of the Academy of Marketing Science (2011)

Negative word of mouth can be a positive for consumers connected to the brand

von Wilson, Andrew E.
Veröffentlicht in Academy of Marketing Science Journal of the Academy of Marketing Science (2017)

Clothing color and tipping : an attempted replication and extension

von Lynn, Michael
Veröffentlicht in Journal of hospitality & tourism research (2016)

The entitlement/forgiveness conflict of self-relevant and self-neutral relationships during service failure and recovery

von Wolter, Jeremy S.
Veröffentlicht in Journal of business research (2019)

Less of this one? I'll take it : new insights on the influence of shelf-based scarcity

von Robinson, Stacey G.
Veröffentlicht in International journal of research in marketing (2016)

Touch versus tech : when technology functions as a barrier or a benefit to service encounters

Veröffentlicht in Journal of marketing (2014)

Frontline encounters of the AI kind : an evolved service encounter framework

von Robinson, Stacey
Veröffentlicht in Journal of business research (2020)