Open question selling : unlock your customer's needs to close the sale ... by knowing what to ask and when to ask

von Gee, Val
Veröffentlicht 2007

<<The>> customer service training tool kit : 60 activities for delivering super service to customers

von Gee, Val
Veröffentlicht 2000

Super service : seven keys to delivering great customer service even when you dont̀ feel like it even when they dont̀ deserve it

von Gee, Jeff
Veröffentlicht 1999

Business improv : experiential learning exercises to train employees to handle every situation with success

von Gee, Val
Veröffentlicht 2011

Super service : seven keys to delivering great customer service even when you don´t feel like it even when they don´t deserve it

von Gee, Val
Veröffentlicht 2009