Operationalization and Measurement of Service Quality in Manufacturing Supply Chains: A Conceptual Framework

von Sachdeva, Anish
Veröffentlicht in CPIE (5. : 2018 : Bangkok) Operations management and systems engineering (2019)

Assessment of TQM practices in automobile industry : an empirical investigation

von Jagdeep Singh
Veröffentlicht in The IUP journal of operations management (2018)

Service Quality Through the Lens of SAP-LAP Methodology: A Case Study

von Gupta, Ajay
Veröffentlicht in CPIE (5. : 2018 : Bangkok) Operations management and systems engineering (2019)

Developing a scale to measure employee service quality in Indian small and medium manufacturing enterprises

von Gandhi, Surjit Kumar
Veröffentlicht in Icfai University Press (Hyderabad) The IUP journal of organizational behavior (2018)

Assessment of implementation of Six Sigma DMAIC approach in a casting unit : a case study

von Jagdeep Singh
Veröffentlicht in The IUP journal of operations management (2018)

Service quality models : a critical analysis about their relevance to supply chains of small-medium manufacturing units

von Gandhi, Surjit Kumar
Veröffentlicht in Icfai University Press (Hyderabad) The IUP journal of supply chain management (2018)

Modeling the success factors of Kaizen in the manufacturing industry of Northern India : an empirical investigation

von Gandhi, Surjit Kumar
Veröffentlicht in The IUP journal of operations management (2019)

Application of quality function deployment for the design and development of a lathe machine

von Jagdeep Singh
Veröffentlicht in International journal of management concepts and philosophy (2018)

Assessing lean thinking using value stream mapping in a manufacturing unit : a case study

von Jagdeep Singh
Veröffentlicht in International journal of business excellence (2019)

Assessment of failure mode effect analysis in manufacturing unit : a case study

von Jagdeep Singh
Veröffentlicht in The IUP journal of operations management (2017)