Delightful tourism experiences : a cognitive or affective matter?

von Escobar Rivera, Dalilis
Veröffentlicht in Tourism management perspectives (2019)

Beyond Customer Satisfaction: Are All Customers Equally Satisfied?

von Escobar Rivera, Dalilis
Veröffentlicht in International Conference on Industrial Engineering and Industrial Management (12. : 2018 : Girona) Advances in engineering networks (2020)