Economic influences on customer satisfaction : an international comparison

von Frank, Björn
Veröffentlicht in International journal of business environment (2009)

Economic influences on perceived value, quality expectations and customer satisfaction

von Frank, Björn
Veröffentlicht in International journal of consumer studies (2009)

Influences of institutional environment toward the development of supply chain management

von Yaibuathet, Korrakot
Veröffentlicht in International journal of production economics (2008)

An empirical study on antecedents of aggregate customer satisfaction : cross-country findings

von Ogikubo, Mizuho
Veröffentlicht in Total quality management & business excellence (2009)

Effect of industry type and ownership status on supply chain operational performance in a developing country

von Yaibuathet, Korrakot
Veröffentlicht in International journal of integrated supply management (2008)

Interpreting time series of patient satisfaction : macro vs. micro components

von Frank, Björn
Veröffentlicht in Journal of hospital marketing & public relations (2009)

What characterizes Chinese consumer behavior? : a cross-industry analysis of the Chinese diaspora in Japan

von Frank, Björn
Veröffentlicht in Marketing letters (2012)

Utilising computerised tools and IT in new product development to constitute firms' financial performance and the impact of R&D intensity

von Anantana, Tanyanuparb
Veröffentlicht in International journal of product development (2015)

Regional differences in consumer preference structures within China

von Frank, Björn
Veröffentlicht in Journal of retailing and consumer services (2014)

The role of individualism vs. collectivism in the formation of repurchase intent : a cross-industry comparison of the effects of cultural and personal values

von Frank, Björn
Veröffentlicht in Journal of economic psychology (2015)

How do the success factors driving repurchase intent differ between male and female customers?

von Frank, Björn
Veröffentlicht in Academy of Marketing Science Journal of the Academy of Marketing Science (2014)

How should foreign retailers deal with Chinese consumers? : a cross-national comparison of the formation of customer satisfaction

Veröffentlicht in Journal of marketing channels (2011)

Antecedents and consequences of innate willingness to pay for innovations : understanding motivations and consumer preferences of prospective early adopters

von Frank, Björn
Veröffentlicht in Technological forecasting & social change (2015)

How do Asia's two most important consumer markets differ? : Japanese–Chinese differences in customer satisfaction and its formation

Veröffentlicht in Journal of business research (2013)

Affect versus cognition in the chain from perceived quality to customer loyalty : the roles of product beliefs and experience

Veröffentlicht in Journal of retailing (2014)