Performance measures and managerial work

von Elg, Mattias
Veröffentlicht 2001

Quality assurance of information in performance measurement systems

von Elg, Mattias
Veröffentlicht in International journal of productivity and quality management (2012)

The practice of the balanced scorecard in health care services

von Kollberg, Beata
Veröffentlicht in The international journal of productivity and performance management (2011)

A self-determination theory perspective on customer participation in service development

von Engström, Jon
Veröffentlicht in The journal of services marketing (2015)

Alternative arguments and directions for studying performance measurement

von Elg, Mattias
Veröffentlicht in Total quality management & business excellence (2009)

Contitions for reporting performance measurement

von Elg, Mattias
Veröffentlicht in Total quality management & business excellence (2012)

Continuous learning using dissatisfaction feedback in new product development contexts

von Fundin, Anders
Veröffentlicht in International journal of quality & reliability management (2010)

Non-human resistance in changes towards lean

von Langstrand, Jostein
Veröffentlicht in Journal of organizational change management (2012)

A development view on implementation of quality management concepts

von Gremyr, Ida
Veröffentlicht in International journal of quality and service sciences (2014)

Changing quality initiative : does the quality profile really change?

von Johansson, Elisabeth
Veröffentlicht in Total quality management & business excellence (2013)

Public quality - for whom and how? : integrating public core values with quality management

von Elg, Mattias
Veröffentlicht in Total quality management & business excellence (-2017)

Managing ideas for the development of new products

von Nilsson, Lars
Veröffentlicht in International journal of technology management (2002)

The quality dilemma : combining development and stability

von Fundin, Anders
Veröffentlicht in Innovative quality improvement in operations (2017)

Performance measurement to drive improvements in healthcare practice

von Elg, Mattias
Veröffentlicht in International journal of operations & production management (2013)

The role of quality managers in contemporary organisations

Veröffentlicht in Total quality management & business excellence (2011)

Humans in a complex environment : based on proceedings of the 34th congress of the Nordic Ergonomics Society, 1 - 3 October 2002, Kolm°arden, Sweden

Veröffentlicht 2002

Co-creation and learning in health-care service development

Veröffentlicht in Journal of service management (2012)

Sustainable development in organizations : studies on innovative practices

Veröffentlicht 2015

Sustainable development in organizations

von Elg, Mattias
Veröffentlicht in Sustainable development in organizations (2015)

Sustainable outcomes of an improvement programme : do financial incentives matter?

Veröffentlicht in Total quality management & business excellence (2013)