Role of switching costs in the service quality, perceived value, customer satisfaction and customer retention linkage

von Edward, Manoj
Veröffentlicht in Asia Pacific journal of marketing and logistics (2011)

Exhibitors and visitors' motivations at destination trade shows

von Menon, Shobha
Veröffentlicht in International journal of services, economics and management (2014)

A multipath model of salesperson performance in the financial services industry

von Varghese, Jose
Veröffentlicht in South Asian journal of business studies (2017)

Inter-stakeholder collaboration in event management : a case study of Kerala Travel Mart

von Menon, Shobha
Veröffentlicht in International journal of leisure and tourism marketing (2017)

Work-family conflict, family-work conflict and intention to leave the organization : evidences across five industry sectors in India

von Aboobaker, Nimitha
Veröffentlicht in Global business review (2017)

The impact of switching costs upon the service quality-perceived value-customer satisfaction-service loyalty chain : a study in the context of cellular services in India

von Edward, Manoj
Veröffentlicht in Services marketing quarterly (2010)

Then, now, and hereafter of customer engagement : insights from bibliometric and thematic literature review

von Syama, K. S.
Veröffentlicht in Contemporary trends in innovative marketing strategies (2024)