Measuring service quality in apparel retailing : a study in the state of Andhra Pradesh

von Bhaskar, N. Udaya
Veröffentlicht in International journal of economics and management science (2011)

Service quality in pharmaceutical supply chain : a study with reference to three major cities of Andhra Pradesh, India

von Devi, P. Uma Maheswari
Veröffentlicht in International journal of services and operations management (2016)