The effect of social density on word of mouth

von Consiglio, Irene
Veröffentlicht in Journal of consumer research (2018)

A meta-analysis of satisfaction with complaint handling in services

von Orsingher, Chiara
Veröffentlicht in Academy of Marketing Science Journal of the Academy of Marketing Science (2010)

Sharing with friends versus strangers : how interpersonal closeness influences word-of-mouth valence

von Dubois, David
Veröffentlicht in Journal of marketing research (2016)

The appeal of sustainability in luxury hospitality : an investigation on the role of perceived integrity

von Amatulli, Cesare
Veröffentlicht in Tourism management (2021)

An investigation of unsustainable luxury : how guilt drives negative word-of-mouth

von Amatulli, Cesare
Veröffentlicht in International journal of research in marketing (2020)

Sustainable luxury brands : evidence from research and implications for managers

von Amatulli, Cesare
Veröffentlicht 2017

Omnichannel shopping experiences for fast fashion and luxury brands : an exploratory study

von Amatulli, Cesare
Veröffentlicht in Developing successful global strategies for marketing luxury brands (2021)

How language abstractness affects service referral persuasiveness

von De Angelis, Matteo
Veröffentlicht in Journal of business research (2017)

Istorie dell'antica città di Norsia

Veröffentlicht 2003

Compensatory word of mouth : advice as a device to restore control

von Peluso, Alessandro M.
Veröffentlicht in International journal of research in marketing (2017)

The effect of negative message framing on green consumption : an investigation of the role of shame

von Amatulli, Cesare
Veröffentlicht in Journal of business ethics (2019)

I might try it : marketing actions to reduce consumer disgust toward insect-based food

von Pozharliev, Rumen
Veröffentlicht in Journal of retailing (2023)

Product touch in the real and digital world : how do consumers react?

von Pino, Giovanni
Veröffentlicht in Journal of business research (2020)