Towards Smart Customer Knowledge Management Systems

von Dinh, Thang Le
Veröffentlicht in ICCCI (13. : 2021 : Kallithea, Rhodos; Online) Advances in Computational Collective Intelligence (2021)

A Literature Review of Recommender Systems for the Cultural Sector

von Dam, Nguyen Anh Khoa
Veröffentlicht in ICEIS (Veranstaltung : 22. : 2020 : Online) ICEIS 2020 ; Volume 1 (2020)

KEY PERFORMANCE INDICATORS FOR CRISIS-READY ORGANIZATIONS IN THE ERA OF MASSIVE DATA: THE CASE OF THE CULTURAL SECTOR

von Dam, Nguyen Anh Khoa
Veröffentlicht in AMCIS (27. : 2021 : Online) Digital innovation and entrepreneurship ; Volume 2 of 4 (2021)

CUSTOMER CO-CREATION THROUGH THE LENS OF SERVICE-DOMINANT LOGIC: A LITERATURE REVIEW

von Dam, Nguyen Anh Khoa
Veröffentlicht in AMCIS (26. : 2020 : Online) A vision for the future ; Volume 2 of 5 (2021)

A SERVICE-BASED MODEL FOR CUSTOMER INTELLIGENCE IN THE AGE OF BIG DATA

von Dam, Nguyen Anh Khoa
Veröffentlicht in AMCIS (26. : 2020 : Online) A vision for the future ; Volume 1 of 5 (2021)

Key Aspects of Customer Intelligence in the Era of Massive Data

von Dam, Nguyen Anh Khoa
Veröffentlicht in ACIIDS (13. : 2021 : Online) Intelligent information and database systems (2021)