Value Creation in Gamified Chatbot Interactions and Its Impact on Brand Engagement

von Silva, Susana C.
Veröffentlicht in CONVERSATIONS (6. : 2022 : Amsterdam; Online) Chatbot research and design (2023)

Should a Chatbot Disclose Itself? Implications for an Online Conversational Retailer

von Cicco, Roberta De
Veröffentlicht in CONVERSATIONS (4. : 2020 : Online) Chatbot research and design (2021)

Understanding Users’ Acceptance of Chatbots: An Extended TAM Approach

von Cicco, Roberta De
Veröffentlicht in CONVERSATIONS (5. : 2021 : Online) Chatbot Research and Design (2022)