One pie, many recipes : the role of artificial intelligence chatbots in influencing Malaysian solo traveler purchase intentions

von Chang, Jennifer Yee-Shan
Veröffentlicht in Tourism management perspectives (2023)

Are unmanned smart hotels du jour or are they here forever? : experiential pathway analysis of antecedents of satisfaction and loyalty

von Chang, Jennifer Yee-Shan
Veröffentlicht in International journal of hospitality management (2022)