The impact of HRM practices on service quality, customer satisfaction and performance in the Indian hotel industry

von Chand, Mohinder
Veröffentlicht in The international journal of human resource management (2010)

Understanding tourism destination image of India : a cross-cultural research

von Chand, Mohinder
Veröffentlicht in International journal of leisure and tourism marketing (2012)

Measuring the sevice quality of Indian tourism destinations : an application of SERVQUAL model

von Chand, Mohinder
Veröffentlicht in International journal of services technology and management (2010)

Performance measurement practices and organisational strategy : a study of Indian leisure enterprises

von Chand, Mohinder
Veröffentlicht in International journal of leisure and tourism marketing (2009)

Travel agency management : an introductory text

von Chand, Mohinder
Veröffentlicht 2006

Application of management accounting techniques in Indian small and medium hospitality enterprises: an empirical study

von Chand, Mohinder
Veröffentlicht in International journal of entrepreneurship and small business (2010)

Strategic determinants for the selection of partner alliances in the Indian tour operator industry : a cross-national study

von Chand, Mohinder
Veröffentlicht in Journal of world business (2012)