The impact of management commitment alignment on salespersons' adoption of sales force automation technologies : an empirical investigation

von Cascio, Robert
Veröffentlicht in Industrial marketing management (2010)

Assessing the maximum level of customer satisfaction in grocery stores : a comparison between Spain and the USA

von Martínez-Ruiz, Maria Pilar
Veröffentlicht in International journal of retail & distribution management (2011)