The impact of TQM critical success factors on business performance. The mediating role of implementation factors in linking enabler and instrumental factors

von Carmona-Márquez, Francisco J.
Veröffentlicht in Action-based quality management (2014)

Excellence and organizational institutionalization : a conceptual model

Veröffentlicht in Achieving competitive advantage through quality management (2015)

TQM and business success : do all the TQM drivers have the same relevance? : an empirical study in Spanish firms

von Carmona-Márquez, Francisco J.
Veröffentlicht in International journal of quality & reliability management (2016)