Hospitality customers : their roles in service blueprints

von Canziani, Bonni Farber
Veröffentlicht in Jones, Peter Handbook of hospitality operations and IT (2008)

Entrepreneurial Hospitality Businesses: Application to a New Consumer Purpose Model

von Hsieh, Yuchin (Jerrie)
Veröffentlicht in European Conference on Innovation and Entrepreneurship (18. : 2023 : Porto, Portugal; Online) 18th European Conference on Innovation and Entrepreneurship (ECIE 2023) ; Volume 1 of 2 (2023)