Are we really competent? : assessing organizational ability in delivering IT benefits

von Caldeira, Mário
Veröffentlicht in Business process management journal (2010)

Customer relationship management adoption : using a dynamic capabilities approach

von Pedron, Cristiane Drebes
Veröffentlicht in International journal of internet marketing and advertising (2011)

Organizational information systems competences in small and medium-sized enterprises

von Cragg, Paul
Veröffentlicht in Information & management (2011)

Intentionality and power interplay in IS implementation : the case of an asset management firm

von Dhillon, Gurpreet
Veröffentlicht in The journal of strategic information systems (2011)

Knowledge management implementation : an evolutionary process in organizations

von Oliveira, Mirian
Veröffentlicht in Knowledge and process management (2012)