Extreme makeover : short- and long-term effects of a remodeled servicescape

von Brüggen, Elisabeth C.
Veröffentlicht in Journal of marketing (2011)

Financial well-being : a conceptualization and research agenda

von Brüggen, Elisabeth C.
Veröffentlicht in Journal of business research (2017)

More than words : the influence of affective content and linguistic style matches in online reviews on conversion rates

Veröffentlicht in Journal of marketing (2013)

Understanding and managing customer relational benefits in services : a meta-analysis

von Gremler, Dwayne D.
Veröffentlicht in Academy of Marketing Science Journal of the Academy of Marketing Science (2020)