Factors affecting couples' decisions to jointly shop

von Lim, Junsang
Veröffentlicht in Journal of business research (2011)

Customer-based corporate reputation of a service firm: scale development and validation

von Walsh, Gianfranco
Veröffentlicht in Academy of Marketing Science Journal of the Academy of Marketing Science (2007)

Anticipating a service experience

von Harrison, Mary P.
Veröffentlicht in Journal of business research (2011)

Shared organizational values : measurement and impact upon strategic marketing implementation

von Badovick, Gordon J.
Veröffentlicht in Marketing strategy ; Vol. 5: Marketing strategy organization and implementation (2009)

External search effort : an investigation across several product categories

von Beatty, Sharon E.
Veröffentlicht in Journal of consumer research (1987)

A model of adolescents' online consumer self-efficacy (OCSE)

von Hill, William W.
Veröffentlicht in Journal of business research (2011)

Satisfiers and dissatisfiers in the online environment : a critical incident assessment

von Holloway, Betsy Bugg
Veröffentlicht in Journal of service research (2008)

Price expectation and price recall error : an empirical study

von Helgeson, James G.
Veröffentlicht in Journal of consumer research (1987)

Review and future directions of cross-cultural consumer services research

von Zhang, Jingyun
Veröffentlicht in Journal of business research (2008)

Culture and age as moderators in the corporate reputation and loyalty relationship

von Bartikowski, Boris
Veröffentlicht in Journal of business research (2011)

A CIT investigation of other customers' influence in services

von Zhang, Jingyun
Veröffentlicht in The journal of services marketing (2010)

Combating the negative effects of showrooming : successful salesperson tactics for converting showroomers into buyers

von Faßnacht, Martin
Veröffentlicht in Journal of business research (2019)

Impact of customer-based corporate reputation on non-monetary and monetary outcomes : the roles of commitment and service context risk

von Walsh, Gianfranco
Veröffentlicht in British journal of management (2014)

Employees’ decision making in the face of customers’ fuzzy return requests

von Wang, Sijun
Veröffentlicht in Journal of marketing (2012)

Cultural personal values and switching costs perceptions : beyond Hofstede

von Blut, Markus
Veröffentlicht in Journal of business research (2022)

Measuring client-based corporate reputation in B2B professional services : scale development and validation

von Walsh, Gianfranco
Veröffentlicht in The journal of services marketing (2015)

Partner engagement : a perspective on B2B engagement

von Vivek, Shiri D.
Veröffentlicht in Customer engagement (2016)

Congruity's role in website attitude formation

von Wang, Sijun
Veröffentlicht in Journal of business research (2009)

Perceptions of group versus individual service failures and their effects on customer outcomes : the role of attributions and customer entitlement

von Albrecht, Arne Keno
Veröffentlicht in Journal of service research (2017)

The involvement-commitment model : Theory and implications

von Beatty, Sharon E.
Veröffentlicht in Journal of business research (1988)