Customer relationship for electronic payment products : an empirical inverstigation in India

von Bapat, Dhananjay
Veröffentlicht in Global business review (2012)

Exploring the antecedents of loyalty in the context of multi-channel banking

von Bapat, Dhananjay
Veröffentlicht in The international journal of bank marketing (2017)

Linking strategic orientation with performance : implication for Indian banks

von Bapat, Dhananjay
Veröffentlicht in Strategic change (2017)

Impact of brand familiarity on brands experience dimensions for financial services brands

von Bapat, Dhananjay
Veröffentlicht in The international journal of bank marketing (2017)

Efficiency for Indian public sector and private sector banks in India : assessment of impact of global financial crisis

von Bapat, Dhananjay
Veröffentlicht in International journal of business performance management (2012)

Understanding Gen Next customers : implications for banks in India

von Bapat, Dhananjay
Veröffentlicht in Icfai University Press (Hyderabad) The IUP journal of bank management (2015)

Brand extensions for India post into banking : an emprical study

von Bapat, Dhananjay
Veröffentlicht in Paradigm (2012)

Growth, profitability and productivity in public sector banks : an assessment of their interretationship

von Bapat, Dhananjay
Veröffentlicht in Icfai University Press (Hyderabad) The IUP journal of bank management (2013)

Experience of a mystery customer : opening of a saving bank account

von Bapat, Dhananjay
Veröffentlicht in Marketing in the new global order (2007)

Union Experience : towards excellence in retail banking

von Bapat, Dhananjay
Veröffentlicht in Indian Institute of Management Calcutta Decision (2015)

Exploring advertising as an antecedent to brand experience dimensions : an experimental study

von Bapat, Dhananjay
Veröffentlicht in Journal of financial services marketing (2018)

Exploring relationship among brand experience dimensions, brand evaluation and brand loyalty

von Bapat, Dhananjay
Veröffentlicht in Global business review (2016)

Assessment of business strategy : implication for Indian banks

von Bapat, Dhananjay
Veröffentlicht in Journal of strategy and management (2015)

Consumer evaluation of brand extensions : an empirical assessment in the Indian context

von Bapat, Dhananjay
Veröffentlicht in Vision (2009)