Development of a service quality scale for pharmaceutical supply chains

Veröffentlicht in International journal of pharmaceutical and healthcare marketing (2009)

Total quality management in developing countries : a case of pharmaceutical wholesale distribution in Pakistan

Veröffentlicht in International journal of pharmaceutical and healthcare marketing (2009)

Developing a scale for service quality measurement in banks

von Asif, Muhammad
Veröffentlicht in International journal of services and operations management (2016)