Service Design Approaches to Drive Employee Engagement

von Anderson, Laura C.
Veröffentlicht in International Conference on Applied Human Factors and Ergonomics (11. : 2020 : Online) Advances in the human side of service engineering (2020)

Research Approaches to Service Innovation: Organizational Perspectives

von Anderson, Laura C.
Veröffentlicht in International Conference on Applied Human Factors and Ergonomics (11. : 2020 : Online) Advances in the human side of service engineering (2020)

Methodological Reinforcements: Investigating Work Through Trace Data and Text

von Jackson, Corey
Veröffentlicht in International Conference on Applied Human Factors and Ergonomics (11. : 2020 : Online) Advances in the human side of service engineering (2020)